Moderating as therapy

A quick post while on a coffee break; I don’t know if anyone else feels (or is crazy enough to feel) the same way, but I do find moderating quite therapeutic.

On a good day you see good offers waiting to be granted (though some, for various reasons, might not be granted immediately), torrent reports coming in for torrents that need fixing, comment reports and all sorts of reports waiting to be resolved. When the system runs smoothly, the reports that come in are sensible and well-written, and you get a real sense of progress fixing stuff up, improving descriptions, making changes to the Wiki (yeah, it is constantly being changed even if nobody notices T_T) and taking care of adoptions. Yeah, it’s easy to get high on moderating.

Then there are days when users just refuse to make your job easier, insist on asking questions that have been asked countless times (and hence have been answered in the FAQ), or generally just make things difficult, whether intentionally or unintentionally (sample question asked in help form: “how do i put up a display picture?”. It’s a legitimate question, but also one that could easily have been self-resolved if one could be bothered to explore the settings page).

On those days, you erase your memory and start afresh the next day πŸ™‚

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6 Responses to Moderating as therapy

  1. peebs says:

    Oh, that explains why I can’t sleep at night. I can’t erase my memory. πŸ˜‰

    I wanted to throttle and flame that Havoc guy. Talk about asshats.

  2. magus_arcana says:

    wow…i’d actually read that post about firefox from #boxtorrents as a laugh, but hadn’t read it in its entirety. and i thought my customer service job sucked somedays!
    On a side note, do you ALWAYS gang up on the asshats? That’s so damn funny it nearly qualifies as cruel and unusual punishment!
    *psyren* Hey chiya, listen to what this asshat posted!
    *chiya* Gad, i’ma rip him a new asshole! c’mere, everyone, look at this!
    And the world explodes for poor, misunderstood havoc.. LOL

  3. Chiyachan says:

    You’ll find it’s generally a case of me calling in psyren. Not the other way around.
    Whenever I spot fail, I hunt for psyren on MSN to deal with it. =D

  4. aneroph says:

    I don’t know what havoc was thinking. Being able to log in and enjoy BoxT is a privilege not a right. He seemed to think he was paying your salaries or something the way he was throwing orders around. You guys had more patience than I would have.

  5. psyren says:

    magus: as Chiya said, it’s the other way around =P

    If I remember correctly, it’s not the first time he’s been smacked for behaviour like this.

  6. magus_arcana says:

    Sure an’ I beg the pardon of both the deities we refer to as mods! Bless me soul, bein’ a noob an’ all, I don’t be knowing these sortsa thingymabobs! Don’ you worry, though, I’ll be figurin this out right quick! πŸ˜‰
    (especially since i’m such a narcissistic bastard I feel the need to stick my two cents in on just about everything…)
    aneroph: guess havoc missed the life lesson on manners and protocol. heck, ya shouldnt treat people you ARE paying a salary to that way, let alone people who are doing this cuz they’re masochistic–er, out of the goodness of their hearts even… 8Þ

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